Processing Time:

  • All orders are processed within 1-2 business days.

Shipping Rates & Delivery Estimates:

  • Shipping charges for your order will be calculated and displayed at checkout.
  • We offer free standard shipping on all U.S. orders over $40 and free international shipping on orders over $100.
  • Estimated delivery times: U.S. orders - 3 to 5 business days, international orders - approximately 2 weeks.
  • Please note that delivery times are estimates and may be subject to unexpected delays.

Shipment Confirmation & Order Tracking:

  • You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes:

  • We are not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Lost & Damages:

  • If your order is lost or damaged, please contact us at support@grain-buds.com with evidence of the issue. We will send a replacement or issue a refund once your claim is verified.